Do you want to track your shipping?

As soon as the item you ordered is shipped you will receive an e-mail quoting the link to the tracking number of your order.
Just click on this link and you will be able to track your parcel.
Alternatively you can do it by entering this number on DHL WeltPaket or you can login to your Personal Account or contact our Customer Service at +33 240 58 98 00.

In Ireland only:

As soon as the item you ordered is shipped you will receive an e-mail quoting the link to the tracking number of your order.
Just click on this link and you will be able to track your parcel.
Alternatively you can do it by entering this number on HDNL website or you can login to your Personal Account or contact our Customer Service at +33 240 58 98 00.

As soon as the item you ordered is shipped you will receive an e-mail quoting the link to the tracking number of your order.
Just click on this link and you will be able to track your parcel.
Alternatively you can do it by entering this number on TNT Express website, or you can login to your Personal Account or contact our Customer Service at +33 240 58 98 00.

Delivery time in the EU

Products purchased on this website are delivered in the following countries: Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Sweden.

Should you wish to have your products delivered in other European countries (France, Belgium, Luxemburg, Germany, Austria, the Netherlands, Poland, Italy, the UK and Spain), you need to place your order through the national website of the country (For instance, use Girodmedical.de for a delivery in Germany, Girodmedical.es for a delivery in Spain).
The country chosen for the delivery determines the site you want to order from.
Your items will be dispatched to the shipping address provided when your order is registered.

Your items will be dispatched to the shipping address when your order is registered.
‘In Stock’ items are shipped within 24h to 48 hours.
‘Available within x days maximum’ items are shipped within x days.
To estimate the delivery day, you need to add the availability estimate to the average delivery time, i.e. two business days.
For example, if stock is available within 15 days and the average delivery time is 2 days, you can expect your goods to be delivered within approximately 17 days.

If you order ‘in stock’ items and other items that we need to receive from our suppliers, you will receive your order once all the items become available.
If you wish to receive the ‘in stock’ products faster, we recommend that you order these items in a specific order.
If you wish to ship your items to another country, feel free to contact us.

Once shipped you will normally receive your order according to the delivery times from the table below: